Frequently Asked Questions

What is the Madera Coyotes Flag Football Team Store?

The store offers official spirit wear and apparel created for players, families, coaches, students, alumni and supporters of Madera High Girls Flag Football.

Who operates the store?

The store is operated and fulfilled by J’lynn’s Graphix.

Does my purchase support the program?

Yes. A portion of eligible purchases helps support the Madera High Girls Flag Football program. The contribution may vary by product and store arrangement.

Are products kept in stock?

Most products are made to order. Blanks and materials are typically ordered after purchases are received or after the team-store ordering period closes.

How long will my order take?

Most orders require approximately 10–14 business days for production after the team-store ordering period closes.

Shipping time begins after production is complete.

Why does production begin after the store closes?

Waiting until the ordering period closes allows final quantities and sizes to be ordered together. This helps control costs, reduce waste and provide more consistent team-store pricing.

Will I receive an order confirmation?

Yes. An order-confirmation email should be sent after checkout. Check spam or junk folders when it does not appear.

Contact us when no confirmation is received and verify that the correct email address was used.

How do I choose the right size?

Review the size chart and fit description on the individual product page.

Different garments may fit differently. Some are unisex, while others have separate standard and women’s fits.

Can I exchange an item for another size?

Made-to-order products are generally final sale and cannot be exchanged because the wrong size was selected.

Review the size chart carefully before ordering.

What happens when my item is damaged or incorrect?

Contact us within seven calendar days of delivery or pickup. Include your order number and clear photographs of the issue.

Approved claims may be resolved through replacement, repair, credit or refund.

Can I cancel or change my order?

Contact us immediately.

Changes cannot normally be made after materials have been ordered or production has started.

Are the website images exact photographs of every product?

Some images may be digital mockups or styled promotional images.

We make reasonable efforts to represent products accurately, but garment shade, artwork scale and placement may vary slightly.

What does “unisex fit” mean?

A unisex garment typically has a straighter, traditional fit.

Customers wanting a more fitted look may consider sizing down, while customers wanting a relaxed or oversized fit may consider sizing up. Always review the specific size chart.

Are women’s fits available?

Some products, including polos and quarter-zips, may offer separate standard and women’s fits. Available fit options are displayed on the product page.

Is the anorak waterproof?

The anorak is water-resistant and wind-resistant. It is intended for light rain, mist and windy conditions. It is not designed as a fully waterproof raincoat.

How should I wash decorated apparel?

Unless the product label says otherwise:

• Wash cold

• Turn the garment inside out

• Use mild detergent

• Avoid bleach and fabric softener

• Tumble dry low or hang dry

• Do not iron directly over printed or embroidered artwork

Is local pickup available?

Local pickup may be offered during checkout or announced by the team store.

Wait until you receive a ready-for-pickup notification before arriving.

Will I receive tracking?

Tracking will be provided when available after the package is transferred to the carrier.

Can orders be shipped outside the United States?

At this time, shipping is available to [UNITED STATES ONLY / LIST SUPPORTED LOCATIONS].

Can I personalize an item with a player name or number?

Personalization is only available when specifically listed as an option on the product page.

Do not enter personalization requests in an unrelated order note.

Can I purchase products after the team store closes?

Some products may return during a future store period, but availability is not guaranteed.

Limited releases and premium products may sell out or be discontinued.

How do I contact customer service?

Email: jlynnsgraphic@gmail.com

Include your name and order number for the fastest assistance.