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Shipping and Pickup Policy Last updated: [DATE] Most Madera Coyotes Flag Football Team Store products are made to order. Please review the following information before completing your purchase. 1. Order processing and production Unless a product page states otherwise, orders require approximately: 10–14 business days for production after the team-store ordering period closes. Business days do not include weekends, school holidays or federal holidays. Production may take longer because of: Manufacturer inventory shortages High order volume Embroidery scheduling Transfer-production delays Carrier interruptions Severe weather Other circumstances outside our reasonable control Customers will be contacted when a significant delay affects their order. 2. Store-closing model When the store operates during a limited ordering period, production generally begins after the store closes. For example: Customer orders during the open-store period Store ordering period closes Final sizes and quantities are ordered Products are decorated Orders are inspected, packaged and released The estimated production period begins after the announced store closing date, not necessarily on the date the customer submits the order. 3. Shipping options Available shipping methods and charges will be shown during checkout. Orders may be shipped through: USPS UPS FedEx Another approved carrier Carrier availability may vary. 4. Local pickup Local pickup may be available at: Madera High School Customers will receive a notification when the order is ready. Please do not arrive before receiving that notice. Pickup instructions may require: Customer name Order number Photo identification Signature or order confirmation Orders will not be distributed to students or third parties without appropriate authorization. 5. Shipping transit time Shipping transit time begins after production is complete and the order has been transferred to the carrier. Estimated carrier transit times are separate from production time and are not guaranteed. 6. Shipping confirmation When tracking is available, a shipping-confirmation email will be sent to the address provided during checkout. Tracking information may take up to 24–48 hours to update after the label is created. 7. Address accuracy Customers are responsible for entering a complete and accurate shipping address. Contact us immediately after ordering when a correction is needed. Once an order has shipped, we may not be able to change or redirect it. Additional shipping charges caused by an incorrect or incomplete address may be the customer’s responsibility. 8. Lost, stolen or delayed packages Once a package is accepted by the carrier, delivery is handled by that carrier. Contact us when tracking shows a package as lost or unusually delayed. We will provide reasonable assistance with the carrier’s claim process. We are not automatically responsible for packages that are: Marked delivered by the carrier Stolen after confirmed delivery Sent to an incorrectly entered address Refused or left unclaimed Delayed because of the carrier or weather Claims should be submitted within [7] calendar days after the reported delivery date or within [14] calendar days after the last tracking update for a package that appears lost. 9. Damaged shipments Report shipping damage within 7 calendar days of delivery. Include: Order number Description of the issue Clear photographs of the product Photographs of the shipping package Photograph of the shipping label Keep the product and packaging until the claim is resolved. 10. Separate shipments Items from the same order may occasionally ship or become available for pickup separately because of inventory or production timing. Additional shipping fees will not be charged when we choose to divide an order. 11. Unexpected delays When we determine that an order cannot ship within the promised timeframe, we will contact the customer with an updated estimate and available options. Depending on the circumstances, the customer may be offered the choice to: Approve the revised delivery estimate Cancel the delayed, unshipped item for a refund 12. Contact Shipping questions may be sent to: Email: jlynnsgraphix@gmail.com Subject line: Shipping Question, Order #[ORDER NUMBER]

Refund, Return and Exchange Policy Last updated: July 17, 2026 Please review product descriptions, color options and size charts carefully before ordering. 1. Made-to-order merchandise Most Madera Coyotes Flag Football Team Store products are made specifically for each customer order. Because of this, all made-to-order and decorated merchandise is considered final sale, except when the item is: Damaged Defective Incorrectly decorated Different from the product, size or color ordered 2. Sizing issues Returns, refunds and exchanges are not available when the customer selects the wrong size. Customers are responsible for reviewing the product’s size chart and fit description before purchasing. When an undecorated replacement garment is available, we may choose to offer a size exchange as a customer-service accommodation. This is not guaranteed and may require payment of: Replacement garment cost New decoration cost Shipping charges 3. Change-of-mind returns We do not accept returns or issue refunds because a customer: Changes their mind No longer wants the item Dislikes the selected color Expected a different fit after selecting the size Missed an event or season Purchased the same item elsewhere 4. Damaged, defective or incorrect items Contact us within 7 calendar days of receiving the order. Include: Order number Name used for the order Description of the problem Clear photographs showing the complete item Close-up photographs of the defect or error Photograph of the size label when relevant Do not wear, wash, alter or attempt to repair the item before contacting us. 5. Available resolutions After reviewing the claim, we may provide one of the following: Replacement Repair Store credit Refund to the original payment method The appropriate resolution depends on product availability and the nature of the issue. 6. Normal variations The following are generally not considered defects: Minor variation in logo placement Minor color differences caused by screens or garment batches Small differences between digital mockups and finished products Natural texture or shade variation Slight measurement differences within manufacturer tolerances 7. Cancellations and order changes Order-change or cancellation requests must be submitted as soon as possible. Once blanks, transfers, embroidery or other materials have been ordered or production has begun, the order cannot normally be canceled, changed or refunded. Submitting a request does not guarantee that the change can be made. 8. Approved returns Do not return merchandise without approval. Unauthorized returns may be refused or sent back to the customer. When a return is approved, instructions and the required return address will be provided. Products must be returned in the condition requested. 9. Refund timing Approved refunds will be sent to the original payment method. Processing by us may take approximately 3–5 business days. Banks and payment providers may take additional time to post the funds. Original shipping charges are not refundable unless the refund results from our error or a defective product. 10. Sale and clearance items Sale, clearance, limited-release, personalized and discontinued products are final sale unless damaged, defective or incorrectly produced. 11. Contact Refund or product-issue requests may be sent to: Email: jlynnsgraphix@gmail.com Subject line: Order Issue, Order #[ORDER NUMBER]

Frequently Asked Questions What is the Madera Coyotes Flag Football Team Store? The store offers official spirit wear and apparel created for players, families, coaches, students, alumni and supporters of Madera High Girls Flag Football. Who operates the store? The store is operated and fulfilled by J’lynn’s Graphix. Does my purchase support the program? Yes. A portion of eligible purchases helps support the Madera High Girls Flag Football program. The contribution may vary by product and store arrangement. Are products kept in stock? Most products are made to order. Blanks and materials are typically ordered after purchases are received or after the team-store ordering period closes. How long will my order take? Most orders require approximately 10–14 business days for production after the team-store ordering period closes. Shipping time begins after production is complete. Why does production begin after the store closes? Waiting until the ordering period closes allows final quantities and sizes to be ordered together. This helps control costs, reduce waste and provide more consistent team-store pricing. Will I receive an order confirmation? Yes. An order-confirmation email should be sent after checkout. Check spam or junk folders when it does not appear. Contact us when no confirmation is received and verify that the correct email address was used. How do I choose the right size? Review the size chart and fit description on the individual product page. Different garments may fit differently. Some are unisex, while others have separate standard and women’s fits. Can I exchange an item for another size? Made-to-order products are generally final sale and cannot be exchanged because the wrong size was selected. Review the size chart carefully before ordering. What happens when my item is damaged or incorrect? Contact us within seven calendar days of delivery or pickup. Include your order number and clear photographs of the issue. Approved claims may be resolved through replacement, repair, credit or refund. Can I cancel or change my order? Contact us immediately. Changes cannot normally be made after materials have been ordered or production has started. Are the website images exact photographs of every product? Some images may be digital mockups or styled promotional images. We make reasonable efforts to represent products accurately, but garment shade, artwork scale and placement may vary slightly. What does “unisex fit” mean? A unisex garment typically has a straighter, traditional fit. Customers wanting a more fitted look may consider sizing down, while customers wanting a relaxed or oversized fit may consider sizing up. Always review the specific size chart. Are women’s fits available? Some products, including polos and quarter-zips, may offer separate standard and women’s fits. Available fit options are displayed on the product page. Is the anorak waterproof? The anorak is water-resistant and wind-resistant. It is intended for light rain, mist and windy conditions. It is not designed as a fully waterproof raincoat. How should I wash decorated apparel? Unless the product label says otherwise: Wash cold Turn the garment inside out Use mild detergent Avoid bleach and fabric softener Tumble dry low or hang dry Do not iron directly over printed or embroidered artwork Is local pickup available? Local pickup may be offered during checkout or announced by the team store. Wait until you receive a ready-for-pickup notification before arriving. Will I receive tracking? Tracking will be provided when available after the package is transferred to the carrier. Can orders be shipped outside the United States? At this time, shipping is available to [UNITED STATES ONLY / LIST SUPPORTED LOCATIONS]. Can I personalize an item with a player name or number? Personalization is only available when specifically listed as an option on the product page. Do not enter personalization requests in an unrelated order note. Can I purchase products after the team store closes? Some products may return during a future store period, but availability is not guaranteed. Limited releases and premium products may sell out or be discontinued. How do I contact customer service? Email: jlynnsgraphic@gmail.com Include your name and order number for the fastest assistance.

Terms and Conditions Last updated: July 17, 2026 Welcome to the Madera Coyotes Flag Football Team Store. This website and online store are operated by J’lynn’s Graphix, referred to in these Terms and Conditions as “we,” “us” or “our.” By visiting this website, creating an account, submitting an order or purchasing a product, you agree to these Terms and Conditions. Please read them carefully before using the website. 1. Store purpose The Madera Coyotes Flag Football Team Store offers apparel, accessories and spirit wear supporting the Madera High Girls Flag Football program. Unless otherwise stated, products are independently produced and decorated by J’lynn’s Graphix. References to Madera High, MHS, Madera Coyotes or the flag football program are used in connection with the approved team-store collection. 2. Eligibility You must be at least 18 years old to place an order or have permission from a parent or legal guardian. By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the selected payment method. 3. Product information We make reasonable efforts to display product colors, artwork, materials and details accurately. However: Colors may appear differently depending on your screen. Garment shades may vary slightly between production batches. Logo size and placement may vary slightly by garment size. Product photography and digital mockups are visual representations. Manufacturers may make minor changes to garment construction without notice. Please review the complete product description and size information before ordering. 4. Sizing Customers are responsible for selecting the correct size. Size charts are based on information provided by the garment manufacturer. Actual measurements may vary slightly. When between sizes, customers should consider the fit description and whether they prefer a fitted or relaxed fit. Made-to-order products cannot be returned or exchanged because the wrong size was selected unless otherwise stated in the Refund Policy. 5. Pricing All prices are listed in United States dollars. Prices may change without notice. The price shown at checkout at the time an order is submitted will apply to that order. Applicable taxes, shipping fees and other charges will be displayed before payment is completed. A portion of eligible purchases may be returned to the Madera High Girls Flag Football program. The amount may vary by product and store agreement. 6. Orders Submitting an order does not guarantee acceptance. We reserve the right to cancel or limit an order because of: Product unavailability Incorrect pricing or product information Suspected fraud or unauthorized payment Duplicate orders Production limitations Website or inventory errors If we cancel an order after payment has been processed, the affected amount will be refunded to the original payment method. 7. Made-to-order products Most team-store merchandise is produced after the ordering period closes or after the order is submitted. Production begins according to the schedule stated on the product page or store announcement. Customers understand that made-to-order merchandise may not ship immediately. 8. Payment Payment is due when the order is placed. Payments may be processed by third-party providers such as [WIX PAYMENTS, STRIPE, PAYPAL, SQUARE OR OTHER PROVIDER]. We do not directly store complete credit or debit card numbers. Customers are responsible for any fees charged by their bank, card issuer or payment provider. 9. Shipping and delivery Shipping estimates are not guaranteed delivery dates. We are not responsible for delays caused by carriers, severe weather, incorrect addresses, natural disasters or other circumstances outside our reasonable control. Additional details are available in our Shipping Policy. 10. Returns and refunds Returns, exchanges, cancellations and refunds are governed by our Refund Policy. Because many products are made specifically for this team store, most purchases are final sale except when an item is damaged, defective or incorrectly produced. 11. Intellectual property All website content, including original graphics, mockups, photographs, layouts, descriptions and promotional materials, is owned by or licensed to J’lynn’s Graphix unless otherwise stated. School names, mascots and related marks remain the property of their respective owners. Website content may not be copied, reproduced, sold, distributed or used commercially without written permission. Purchasing a product does not transfer ownership of any artwork, logo or design. 12. Prohibited use You may not use the website to: Commit fraud or submit false information Interfere with website security or operation Upload malicious code Copy or commercially exploit website content Violate another person’s rights Attempt unauthorized access to customer or business information Place orders for unlawful resale or misuse 13. Third-party services and links The website may use or link to third-party services for payment processing, shipping, analytics, social media or other functions. We are not responsible for the content, availability or practices of third-party websites. Your use of those services may be governed by separate terms and privacy policies. 14. Disclaimer of warranties To the fullest extent permitted by law, the website and its content are provided on an “as available” basis. We do not guarantee that the website will always be uninterrupted, secure or error-free. Nothing in these Terms limits any warranty or consumer right that cannot legally be excluded. 15. Limitation of liability To the fullest extent permitted by law, J’lynn’s Graphix will not be responsible for indirect, incidental, special or consequential losses resulting from use of the website or purchase of its products. Our total liability relating to an order will not exceed the amount the customer paid for the product involved, except where applicable law requires otherwise. 16. Indemnification You agree to be responsible for losses, claims or expenses caused by your unlawful use of the website, violation of these Terms or infringement of another party’s rights. 17. Governing law These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any dispute that cannot be resolved informally will be handled in a court with proper jurisdiction in Madera County, California, unless applicable law requires another location. 18. Changes to these Terms We may update these Terms periodically. The revised version will be posted on this page with a new “Last updated” date. Continued use of the website after an update means you accept the revised Terms. 19. Contact us Questions about these Terms may be sent to: J’lynn’s Graphix Madera Coyotes Flag Football Team Store Email: jlynnsgraphix@gmail.com Phone: (559) 448-7244

The purpose of the following template is to assist you in writing your accessibility statement. Please note that you are responsible for ensuring that your site's statement meets the requirements of the local law in your area or region. *Note: This page currently has several sections. Once you complete editing the Accessibility Statement below, you need to delete this section. To learn more about this, check out our article “Accessibility: Adding an Accessibility Statement to Your Site ”. Accessibility Statement This statement was last updated on [enter relevant date] . We at [enter organization / business name] are working to make our site [enter site name and address] accessible to people with disabilities. What web accessibility is An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies. Accessibility adjustments on this site We have adapted this site in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have made the site accessible to the level of [A / AA / AAA - select relevant option] . This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also [remove irrelevant information] : Used the Accessibility Wizard to find and fix potential accessibility issues Set the language of the site Set the content order of the site’s pages Defined clear heading structures on all of the site’s pages Added alternative text to images Implemented color combinations that meet the required color contrast Reduced the use of motion on the site Ensured all videos, audio, and files on the site are accessible Declaration of partial compliance with the standard due to third-party content [only add if relevant] The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name] . The following pages are affected by this: [list the URLs of the pages] . We therefore declare partial compliance with the standard for these pages. Accessibility arrangements in the organization [only add if relevant] [Enter a description of the accessibility arrangements in the physical offices / branches of your site's organization or business. The description can include all current accessibility arrangements - starting from the beginning of the service (e.g., the parking lot and / or public transportation stations) to the end (such as the service desk, restaurant table, classroom etc.). It is also required to specify any additional accessibility arrangements, such as disabled services and their location, and accessibility accessories (e.g. in audio inductions and elevators) available for use] Requests, issues and suggestions If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator: [Name of the accessibility coordinator] [Telephone number of the accessibility coordinator] [Email address of the accessibility coordinator] [Enter any additional contact details if relevant / available]

Privacy Policy Last updated: July J’lynn’s Graphix operates the Madera Coyotes Flag Football Team Store. This Privacy Policy explains how we collect, use, disclose and protect information when you visit our website, contact us or place an order. 1. Information we collect Depending on how you use the website, we may collect: Contact information Name Email address Telephone number Billing and shipping address Order information Products ordered Sizes and colors selected Order value Delivery or pickup selection Order history Customer-service communications Payment information Payments are processed by third-party payment providers. We may receive limited payment details, such as payment status, transaction identification number, card type and the final digits of the payment card. We do not directly store complete card numbers or security codes. Website and device information The website or its service providers may collect: IP address Browser type Device type Operating system Pages viewed Referring website Date and time of visits Website interactions Cookie identifiers Information you voluntarily provide We may collect information submitted through: Contact forms Email Product reviews Customer-service requests Surveys Mailing-list registrations Social-media communications 2. How we use information We may use personal information to: Process, produce and deliver orders Provide order confirmations and updates Arrange pickup or shipping Respond to questions and customer-service requests Detect fraud or unauthorized activity Maintain business and tax records Improve the website and product selection Measure website performance Send marketing messages when permission has been provided Comply with legal and regulatory requirements Enforce our store policies and agreements 3. Cookies and similar technologies The website may use cookies, pixels and similar technologies to: Keep the website functioning Remember shopping-cart selections Process checkout Understand website traffic Improve website performance Measure advertising or promotional effectiveness Remember customer preferences Browser settings may allow you to block or delete cookies. Blocking essential cookies may prevent certain website features from working correctly. Where required, the website will provide cookie or privacy controls. 4. How information is shared We may share information with service providers that assist us with: Website hosting Ecommerce services Payment processing Shipping and delivery Email communication Analytics Fraud prevention Accounting Legal and professional services These providers receive information only as reasonably necessary to provide their services. We may also disclose information: When legally required To respond to a valid government or court request To protect customers, the business or others In connection with the sale, merger or transfer of the business With your consent or at your direction 5. Sale or sharing of personal information We do not sell personal information for money. Complete the following statement based on the website tools you actually use: Option A, when no targeted advertising tools are used: We do not sell or share personal information for cross-context behavioral advertising. Option B, when advertising pixels or retargeting tools are used: Some analytics or advertising technologies may qualify as “sharing” under California privacy law. Where required, customers may submit an opt-out request through the “Your Privacy Choices” link available on the website. Do not publish both options. 6. Email and text marketing Marketing emails or text messages will only be sent when permitted by law. Customers may unsubscribe from promotional emails by selecting the unsubscribe link in the message. Transactional messages concerning an order may still be sent. Text-message users may opt out by replying STOP, when applicable. 7. Data retention We retain personal information only as long as reasonably necessary for: Completing transactions Maintaining tax and accounting records Resolving disputes Enforcing agreements Preventing fraud Complying with legal requirements Retention periods may vary depending on the type of information and the reason it was collected. 8. Information security We use reasonable administrative, technical and physical safeguards intended to protect personal information. No online system is completely secure, and we cannot guarantee that information transmitted or stored electronically will never be accessed improperly. 9. Children’s privacy The website is intended for customers making merchandise purchases and is not designed to collect personal information directly from children under 13. A parent or legal guardian should complete purchases for younger customers. If we learn that personal information was collected directly from a child under 13 without proper authorization, we will take reasonable steps to delete it. 10. California privacy rights Depending on applicable law and the nature and size of our business, California residents may have rights concerning their personal information, including the right to request: Information about personal information collected Access to certain personal information Correction of inaccurate information Deletion of certain information Opt-out of certain sale or sharing practices Limitation of certain uses of sensitive personal information Equal service without unlawful discrimination for exercising privacy rights Not every right applies in every situation, and certain records may be retained when permitted or required by law. 11. Privacy requests To submit a privacy request, contact: Email: [PRIVACY EMAIL] Subject line: Privacy Request Include: Your name The email address used for your order The type of request Enough information for us to reasonably verify the request We may need to verify your identity before completing a request. An authorized agent may submit a request when permitted by law, but additional proof of authority may be required. 12. Do Not Track and preference signals Some browsers offer “Do Not Track” settings. Because there is not one universally accepted response standard for all websites, the website may not respond to traditional Do Not Track signals. When legally required and technically supported, we will process recognized opt-out preference signals relating to the sale or sharing of personal information. 13. Third-party websites This Privacy Policy does not control the privacy practices of third-party websites, payment processors, carriers or social-media platforms. Review their privacy policies before providing information directly to them. 14. Changes to this Privacy Policy We may update this Privacy Policy as our services, technology or legal obligations change. Updates will be posted on this page with a revised “Last updated” date. 15. Contact information J’lynn’s Graphix Madera Coyotes Flag Football Team Store Email: jlynnsgraphix@gmail.com Phone: (559) 448-7244